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Freedom financial customer service
Freedom financial customer service













Problem solving for internal as well as external issues.Identifying opportunities to improve procedures and effectively communicating changes.Handling escalated issues involving both internal and external clients.One on one coaching to identify strengths and areas of opportunity for support & development.Supervise a team of 15-18 Representatives in a customer service call center environment.This position will report to a Customer Service Manager and will work closely with a strong leadership team comprised of Managers, other Supervisors, our Director and our VP of Customer Service.

freedom financial customer service

In order to create brighter futures for our clients, employees, and businesses, Freedom Financial Network holds itself to four core values that have grown out of our Heart + $ philosophy: to care for everyone around us, act with integrity every time, collaborate with everybody we work with, and get better at what we do every day.Īs a Customer Service Supervisor, you will lead a team of agents committed to assisting over 400,000 clients achieve financial freedom through their enrollment in our Debt Settlement Program. It’s a place where the Heart + $ philosophy continues to thrive, where we believe that success is only achieved by doing what’s right for our customers, our employees, and our communities. When you visit either of our offices, you’ll understand why our employees have voted us the Best Place to Work for the last several years.

freedom financial customer service freedom financial customer service

What began with 2 people in a spare bedroom has now rapidly expanded to a vibrant business that employs over 2,200 employees (known internally as The Freedom Family) in two locations: San Mateo, CA and Tempe, AZ. This Heart + $ philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. Freedom Financial Network is a family of companies that takes a people-first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future.















Freedom financial customer service